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How to protect anonymity in 360-degree feedback

Before the survey, participants should know who sees ratings and comments, which groups are shown separately, and what happens when few people respond.

Explain the rules before collecting responses

Tell people who can see individual responses and how the report will display them. If the line manager’s response appears separately, explain this before people complete the survey.

Check what could identify a rater

With two peers in a group, a comment about a rare joint project may give away its author. Agree in advance on the minimum group size and who will review comments before releasing the report.

Plan for small teams

If a group falls below the agreed threshold, withhold its results or combine it with another group when the combination makes sense and participants were told in advance. Apply the same rule to exported reports.

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