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How to find non-financial ways to motivate employees

Public praise may mean a lot to one person and make another uncomfortable. Ask people to remember work they were keen to take on.

Ask about a real experience

In a one-to-one, ask about a recent task where the person wanted to go beyond what was expected. Find out what drew them in. They may have valued choosing how to work, learning something new, seeing the benefit to a customer, or working with a particular colleague. Gagné and Deci’s self-determination theory distinguishes forms of work motivation by how much autonomy people experience in their choices.

Test a preference on a real assignment

Suppose a specialist enjoys seeing how their work helps a customer. On the next project, invite them to join the discussion with users. Agree in advance which other tasks can wait. Two weeks later, ask whether the arrangement is worth keeping and what they valued about it.

Compare what you hear with the assessment

If a profile points to recognition, ask whose feedback matters and how they like to receive it. The answer can change with the assignment. Note what they actually asked for so you can revisit it next time.

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