Compare workload with how work is organised
Look at how many tasks are under way, which deadlines moved, and how many urgent requests arrived this week. Ask the team which work cannot wait and where cover is needed. The World Health Organization identifies excessive workload, understaffing, and limited control over work as workplace risks.
Test one possible cause
Suppose three people are preparing a launch and answering urgent requests at the same time. Assign one person to handle urgent requests for a week and free up some of their project time. Agree which requests should interrupt anyone else. Afterwards, compare delays, repeat errors, and interruptions with the previous week. Discuss personal difficulties privately.